Web Hosting
Practically
speaking, your Web Address is your Internet identity
and your online brand. Your customers will remember
this name and use it to find your Web site, your products
or your services. And since no two parties can ever
hold the exact Web Address simultaneously, your Internet
identity is totally unique.
Technically,
a Web Address is an addressing construct used for identifying
and locating computers on the Internet. While computers
use Internet Protocol (IP) numbers to locate each other
on the Internet, people find them hard to remember.
Therefore, Web Addresses were developed to permit the
use of easily remembered words and phrases to identify
Internet addresses.
For example,
the Web Address yourcompany.com represents the The Web
Pro's Web site. When you type yourcompany.com into a
Web browser or send e-mail to someone at yourcompany.com,
the Domain Name System (DNS) translates yourcompany.com
into the IP numbers used by the Internet and connects
you to TWRI.
Do
I have to get a new Web address or can I use
one that I already have?
You can use an existing Web address
or request a new one.
What
is Web hosting?
In order to establish your online
identity with a Web site, you'll need the name and number
of at least two computers (known as hosts or name servers),
so your customers can find you on the Internet. You
may have these special computers in your organization,
or you may need to arrange for name service with an
Internet Service Provider or Web hosting company. TWRI
provides hosting plans starting at $9.95 per month (£9.95
in UK).
How
much will my hosting provider charge me to transfer
my Web address (domain name) to use with my new Web
site?
Most hosting providers do not
charge to transfer a Web address. Please note that TWRI
does not charge for this transfer at all; any transfer
charges that you may incur would come directly from
your current hosting provider.
How
do I know that I'll have a reliable hosting provider
for my Web site?
To simplify the process of getting
your Web site up and running, we automatically arrange
your Web site hosting for you. We partner with leading,
reliable hosting providers as well.
I
can't find a Web address that works for my Web site;
lots of the names I've tried are taken. I don't have
a Web address to transfer either. What should I do?
Your Web site must have a Web
address in order to be found on the Internet. And you
have to have a Web address to subscribe to our monthly
plans. But if you want to get a Web site now (and register
your Web address later) you can have TWRI build your
site, then download the site to your computer. Just
remember that your Web site won't be on the Internet
until you have registered your Web address. Your next
step will be to arrange for the Web site to be hosted
by the provider of your choice. Many hosting providers
offer "third level domain names" (e.g. www.yourcompany.abccompany.com).
If you have dial up access to the Internet through an
Internet Service Provider (ISP) you may already have
space for a Web site with a third level domain name.
Check with your existing provider for details.
What
is a Web site "design"?
Web site designs are professional-quality
templates that include complex features such as intricate
page layouts (versus basic headers and wallpapers),
custom interactive buttons (versus hyperlink navigation),
unique font and color schemes (versus basic HTML text
styles), and the use of dynamic button rollovers.
Will
I be able to see my site before it gets published to
the Internet?
Yes, we let you preview your personalized
Web site before you publish it. Each time we change
your content you can preview your site to make sure
you like what you see. And, you can change your content
after we've published it.
How
long will it take to build my site?
We can quickly create your Web
site within 3 business days and present it to you online.
Once you review and give us your feedback, the remaining
process to complete the site and make it live online
takes an additional 4 business days.
What
if I want to change my site content after it's been
published?
Our Web sites are designed to
be flexible and to grow with your business. You can
always update your text and graphics by simply requesting
your changes, or by using our Instant
Web Publisher.
What
if I want to change my Web site design after its been
published to the Internet?
In the event you wish to select
a different design from our gallery after the initial
presentation of the Web site, you will be subject to
a Design Change fee.
How
much will it cost to make changes to my Web site once
the warranty period expires?
Quite often if a client simply
needs a quick change such as editing text which will
only take a few minutes we simply do it for free. If
the changes or additions appear to be significant then
we either produce another contract for the development
at a fixed cost, or simply bill you at our current hourly
rate. Currently our rates start at $25.00 per hour for
design and programming (£25 in UK).
How
can I be sure my site will be unique?
Each Web site design gives you
the structure for your site and then you can add unique
elements according to your needs. You can include your
company name, logo, artwork, photos, personalized text,
button headers etc. In addition, our library of designs
is always growing.
What
credit cards do you accept?
Credits Cards accepted on our
PayPal processor include: Visa, MasterCard and AMEX.
Please note that Instant Web is
for US customers. International customers, visit our
UK Instant
Web Site.
What
company will bill my credit card?
TWRI - TransWorld
Resources International, Inc.
What
is your Returns/Cancellations Policy?
You shall have the right
to a full refund within 2 business days of successfully
purchasing a Web Builder Design Package. You shall have
the right to a half refund within 4 business days of
successfully purchasing a Web Builder Design Package.
If you purchase one of our Web sites and have downloaded
it, published it to the Internet, or more than 5 business
days have passed since the purchase, then no refunds
will be given.
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